By hosting your system, we are truly offering a complete
service.
System Associates can host your website using our high
performance servers. We supply a trusted, individual service with
incredible reliability and performance.
Our experience means that our hosting services keep websites
available more than 99.99% of the time.
You will have a named contact to liaise with and a dedicated
support desk so you'll know that there's always someone to talk to
about your needs. We will give you all the information you need
about the performance of your website, including detailed activity
figures and information on performance and availability.
Our comprehensive hosting services makes sure that your data is
secure. We perform detailed testing to keep everything running
smoothly. Our secure sites and layered physical security means your
servers will never suffer from interference.
We are aware that housing servers creates a huge carbon
footprint. That's why we use data centres whose primary power
source has at least 50% renewable resources and we offset the
remainder with reputable companies.
Whatever your needs, we can provide it. Whether you're
interested in migrating from another hosting company or relocating
your servers, we can do it for you.
Hosting and Managed Service offers the following key
services:
- High availability, highly-responsive service delivery
- Detailed usage and activity statistics
- 24 x 7 x 365 fully managed service
- An SLA target of 99.98% uptime
- Service desk operating 8.00am - 6.00pm Monday to Friday
(excluding public holidays)
- Single point of contact for all site problems, via phone, email
or online
- Constant monitoring of applications and servers for performance
and availability
- Managed firewall solutions
- Advice and consultation by top network architects, system
engineers and integration specialists
- Automated monitoring process checks response times of servers,
network services, system health and custom application availability
in real time over the internet or via a VPN
- Automated alerts to our engineers when systems falls below
agreed standards
- Online issue tracking and reporting (in addition to traditional
reporting channels)
- Government-cleared staff
- Full security services inc. penetration testing and security
audits
- Capacity monitoring
