g-Serve content management framework has been developed in the
UK by System Associates and has been implemented for a number of
high profile clients including HM Treasury, the Greater London
Authority, the National College for School Leadership and the
Supporting large sites and Government standards
g-Serve has been specifically designed to fulfil the needs of
large organisations with complex business processes and large,
dynamic websites and complies with various UK Government directives
such as eGIF, eGMS, WAI and W3C. Importantly this means g-Serve
supports eGovernment compliance for public sector organisations and
also provides some of the highest technical and accessibility
standards for the private sector.
Ease of use, impressive functionality
We have designed g-Serve to provide a simple, easy-to-use
content management solution with a wide range of features. It is
our aim to provide users with just the right level of functionality
to suit them and their organisation. To support this aim, we keep
interfaces simple and straightforward, whilst providing the
capacity to deliver much more through a powerful library of
features accessible via the application programming interface
The following core system components are provided as the basis
of the g-Serve content management system.
- Creation and editing of content - One interface can manage the
content of multiple sites, in multiple languages for multiple
- Workflow - This component manages the lifecycle of a piece of
content right through from creation to archiving. The system
includes workflow administration and supports multiple
- Security - You can control access to all sections of the system
as well as managing users for the workflow roles. Authoring rights
can be simply applied at a site, section and page level.
- Publishing - This component publishes and un-publishes content
to the front end website. You can publish content in ColdFusion,
JSP, ASP and HTML as required.
- Versioning - You can use the version control system for
versioning all internally created and externally imported content
and media store items and to build up an archive of versioned
- Media Store - This feature manages the upload, storage, search
and retrieval of all third party media components such as images,
videos, MS Office documents, PDFs, Flash movies and so on.
- Metadata - A fully extensible metadata store compliant with
e-GMS and Dublin Core metadata specifications, including automatic
importing and updating of taxonomies. User defined schemas are also
- Extensions - Application extensions (encapsulated applications
that can be written to handle any function specified by the site
manager) provide dynamic, inline web applications. We supply
g-Serve with a number of pre-built extensions including News,
What's new, a forms engine, FAQ engine, forums, polling and web
logs, A-Z index, syndication components, site map, dynamic menus,
interfaces to forums and chat, personalisation components and
metadata driven components.
- Optional modules - Optionally g-Serve customers can also
integrate with some of our larger modules to provide document
management, search, digital media libraries, single sign-on and a
user registration system.
The concept of our g-Serve content management framework is to
provide a flexible, extensible system through which we can provide
and implement a solution that meets the exact needs of your
The key to g-Serve's functionality is the clear separation of
the user interface, the database interface and the system
functions. This provides support for multiple database versions and
for hosting several admin user interfaces within a single system.
The standards for interfaces to each function are maintained as an
API. To ensure backward compatibility, we are committed to
maintaining consistency throughout future releases of the
Connectivity to other systems is provided through a wide range
of services including:
- .NET web services
- Software objects
- Java Class
- XML files
The minimum system requirement for g-Serve is a single Windows
or Unix based server with a database either installed on it or
accessible over a network. This configuration will provide a full
service and can host the entire content management system (CMS) and
the published website if required.
We will recommend a configuration to suit the specific
requirements of your organisation. However a typical installation
will include a staging server for hosting the CMS and (optionally)
the database. This server will then publish to multiple local and
remote web servers using the publishing method you choose.
System Associates recommend Oracle or SQL Server databases (or
alternative enterprise standard databases) for content storage, IIS
or Apache web servers and a Java Run Time Environment or J2EE
server (or a combination of both).
We offer two versions of the g-Serve licence, the Standard and
the Special Government.
Our standard licence covers the following:
- g-Serve CMS, with a full suite of application extensions
- Technical and user training
- A full suite of technical and user documentation
- 90 days warranty from final delivery
Special Government licence
In addition to all of the standard licence features, this
special licence also provides:
- A site wide source licence, covering unlimited sites, users and
- Full, unencrypted source code
us for more information on how g-Serve could help your
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