We are guided by the following four principles at Assist:
- To offer and continuously improve an online solution for the next generation of Social Care that contributes significantly to the empowerment of the user.
- To understand the needs of all the stakeholders involved in the management, delivery and consumption of Social Care and how such a system can help in the delivery of the Government's personalisation agenda
- To provide flexibility, choice and guidance, for local authorities who have the challenge of implementing the Government's new agenda.
- To use open source technologies, shared platforms, cloud compatible architecture and mainstream standards to keep costs low and maximise sharing potential.
Who we aim to serve:
The recipient of social care is put in a position
of true control over the choices they make. Wherever possible,
carers, friends and family can be involved and, because service and
product providers will have to compete for the individual's
transaction, quality and safety become as important as price (if
not more so). The transparency of the Assist system allows the
client to clearly show their Authority that personal budgets are
used effectively and equally allows self-funders to get the most
from their resources.
Likewise, Carers and Brokers, who have been
appointed to act on behalf of others, are themselves given the
confidence of knowing that whatever choices they make will be
well-informed and that the services or products they select will
comply with the appropriate standards of quality and safety. Their
portal activity too can be readily reviewed by all who need to
sanction them.
Assist benefits Local Authorities by enabling
them to fulfil their Duty of Care to the service user - and to
provide evidence of that compliance. Other features also ensure LA
staff and appointed professionals can be confident the appropriate
standards are being met. Never forgetting that the overall
cost of delivering social care can be reduced, as many features are
included to make the process more efficient. Perhaps the most
important benefit of offered by Assist is meeting the
organisational needs of each and every Local Authority making the
transition from traditional Social Care delivery to the
self-directed model - from whatever stage of implementation they
have currently reached.
