System Associates, together with other specialist technology
companies, have developed Assist, an information portal and
eMarketplace solution designed to meet the needs of the
Personalisation Agenda.
Our approach recognises that there is not a single solution that
will meet individual authority needs. We also understand that for
the personalisation programme to be successful it will need to be
adapted as lessons are learnt. For these reasons, Assist is a
Framework of configurable components rather than a single
solution.
Assist provides the following :
- An e-commerce solution providing catalogue, quote, classified,
wanted and related buying options
- A multi vendor, multiple payment solution that is
geographically aware
- Merchant options ranging from no setup, no monthly charge
transaction based accounts to standard pay monthly merchant
accounts
- Personal budget options to allow payment for goods and services
from a centrally managed personal budget system
- A web portal with content management system supporting content
and tools to support the site
- Highly secure architecture
- Mobile phone micropayments allowing individuals to settle
account with service providers with low overheads by text
message
- Integration layer allowing integration with any Case Management
System.
This Personalisation Framework solution has a number of key
benefits to the Council, suppliers and individuals:
- The solution has been designed to meet the differing needs of
Local Authorities.
- The solution is modular, so Authorities only have the modules
they require and the entire installation is tailorable to meet any
specific requirements an Authority may have.
- We offer a number of licensing and hosting options, depending
on requirements. E.g. The solution we have developed can be either
purchased outright or hired as a service for the period of the
contract.
- We operate a tiered transaction charge to reduce the cost of
ownership to suppliers who wish to participate
For more information, please visit www.assistdirect.co.uk
